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Digital Project Manager

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Our non-profit, religious-based client is looking for a Digital Project Manager. The successful candidate will convert to a full-time employee following a 6 month contract period. 

The Digital PM is the glue that keeps projects--and people—together by setting and vigilantly managing project expectations with cross-functional colleagues, flexing between strategic thinking and tactical task delivery; and understanding how multiple projects from domestic and overseas colleagues are related.

This role comes at a vital time, as our client is undergoing a project to redesign and rebuild our flagship website.

The ideal candidate can decipher organizational dynamics and build trusting relationships; leverage clear, consistent written and oral communication; and demonstrate an aptitude for applying project management methodologies.


  • Oversee our project management systems: Monitor incoming project and task requests through our WorkFront project management system; Collaborate with the digital director and other project management staff to prioritize/sequence and assign projects and tasks in Trello
  • Facilitate clear, consistent communication across the project team (and leadership when needed), including weekly team meetings and other ad-hoc meetings/discussions as needed to advance the work
  • Set and vigilantly manage project expectations: Understand and enforce roles, responsibilities, and contributions of cross-functional team members of all levels
  • Facilitate project meetings: Develop agendas, consolidate feedback, post meeting notes, assign follow-up tasks, etc.
  • Oversee artifacts and assets: Draft requirements, project plans, timelines, etc.; Guide asset collection as needed and ensure all assets are stored and distributed properly
  • Ensure timelines are met: Collaborate with peers to consolidate work streams and drive efficiency; Track workflow to ensure deadlines are being met, dependencies are established, and risks are mitigated
  • Think critically: Balance multiple asks; Articulate trade-offs for competing priorities; Identify and escalate issues or risks
  • Lead third party vendor evaluation, engagement, evaluation, and execution of activities, ranging from scope definition to delivery of final assets
  • Create reporting and analytics re: work in progress and completed; Use data to create recommendations for continuous process improvement; Act as a change agent to champion new processes/tools within the organization
  • Manage clients’ backlog/phase 2 wish lists as needed
  • Exhibit leadership, diplomacy, and motivational skills, and
  • Promote positive team chemistry

Agency-wide Competencies 

These are rooted in the mission, values, and guiding principles and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Accountability & Stewardship
  • Builds Relationships
  • Develops Talent
  • Continuous Improvement & Innovation
  • Strategic Mindset


  • Advanced experience with digital project management and/or interactive account management
  • Advanced experience writing digital project requirements
  • Advanced organizational, client relations skills
  • Intermediate experience with MS Office or similar
  • Intermediate experience with project management tools (WorkFront, Jira, Basecamp, etc.)
  • Intermediate experience with reporting and analytics
  • Intermediate experience with content management systems (CMS), especially WordPress and Drupal
  • Basic understanding of HTML and CSS
  • Willingness to be on-call for urgent needs, sometimes nights or weekends (e.g., in the event of international disaster)
  • Bachelor's degree in Business, Communications, or related field and minimum of four years of experience required


Preferred Experience

  • Email marketing platforms
  • Donation and advocacy management platform
  • SEO best practices