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Senior Design Strategist

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AWESOME Senior Design Strategist OPPORTUNITY -- REMOTE

Our client, a large regional full service bank, is looking for a Senior Design Strategist who will bring a user-centered design sensibility to their customer experiences. They are seeking an accomplished, mature, and collaborative designer whose is skilled at developing creative campaigns that leverage multiple channels cohesively.  In this role, you will serve as the curator and custodian of the experience for our bankers and customers, and have primary accountability for the UX/UI design & strategy that enables them to manage digital processes. 

 5+ years in a design field practicing within established UX frameworks and methodologies
 Skilled at graphic, visual, and interaction design for web and mobile experiences
 A standout design portfolio representing your design problem-solving process and the simple, useful, intuitive design outcomes that come from it
 Relevant experience defining long-term design/UI and UX strategies
 Experience creating wireframes, prototypes, and storyboards
 Experience developing user journey maps, user flows, personas, and process flows
 Experience designing user-facing billing and payments platforms, including marketing, sign-up, management, purchase authorization, and purchase history
 A willingness to understand lending processes from both a banker and customer point of view
 Confident presentation of designs with ability to bring various stakeholders around to your point of view
 Ability to create multiple design options for review and implementation
 Ability to solve problems imaginatively based on research, user feedback, and other input
 Ability to iterate and optimize in response to effectiveness of creative
 Proficiency using Adobe Creative Suite, Figma, Confluence/Jira and other visual design and UX tools
 Knowledge of ADA support and standards, required
 Knowledge of HTML, CSS, and JavaScript a plus
 Ability to create rapid prototypes using Figma
 Experience working in an Agile development process
 Previous UX design team experience
 Up-to-date with the latest visual design, UI/UX trends, techniques, and technologies
 Ability to collaborate and communicate with product owners, front-end developers and engineers
 Possess a team-first mindset
 BS in Visual Design, Human-Computer Interaction, Interaction Design, or equivalent certification
 Previous experience in financial services, healthcare, and payments will be strongly considered

 Have primary accountability for all UX/UI design work for assigned products/squad
 Develop detailed user flows/wireframes for a variety of both external and internal users
 Develop detailed prototypes, wireframes, storyboards, user flows, process flows, and other visual design representations to effectively conceptualize design ideas and communicate interaction behaviors
 Partner with copywriters to create successful user experiences that deliver against established product goals and objectives
 Work independently and in collaboration to conduct relevant Discovery/Analysis, Ideation, Prototyping, and Testing to inform, develop, and refine design approaches
 Participate in research activities and have the ability to conduct end-user feedback/co-creation sessions and design validation (such as usability testing)
 Collaborate with product management and engineering to lead the definition and implementation of creative that supports product direction and customer experience
 Lead the execution of all visual design and user interface stages from concept to final hand-off to production
 Anchor your work in the bank's Design Thinking framework and curriculum
 Adhere to established Brand Guidelines, Visual and Motion Style Guides, Copy Style Guide, and the Design System
 Consistently contribute a user-centered design perspective to the team to ensure communications are relevant to both user needs and business objectives
 Gather and evaluate user requirements in collaboration with product managers and engineers and then translate into visually relevant, response-generating design deliverables
 Translate complex business requirements into storyboards, user flows, wireframes, visual design mockups, process flows and sitemaps to effectively conceptualize and communicate detailed interaction behaviors
 Ability to create mock-ups and prototypes that support user research by communicating design ideas, direction, and interactions
 Conduct layout adjustments based on user feedback and testing
 Reconcile qualitative and quantitative research into actionable design recommendations
 Develop and maintain detailed design and interaction documentation
 Present and defend designs and key milestone deliverables to peers and teammates
 Proactively identify potential UX problems (e.g. responsiveness, logic errors)
 Work closely with development teams to ensure that design specifications are properly tested and implemented
 Advocate for Design Thinking and Studio principles across the organization