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UX Research Associate

Mountain View, CA, Remote
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Project Overview:

The position is based in Mountain View (remote)  and you’ll collaborate with additional team members in Tokyo and Seattle. You’ll work in close partnership with our UX designers, UX engineers, and Program Managers. Day to day activities will include supporting UX research in the collection and analysis of user data for evaluative research. 


  • Plan, observe, and moderate usability testing sessions, interviews, and diary studies

  • Perform usability inspections (heuristic evaluations or cognitive walkthroughs)

  • Administer questionnaires, surveys, and diary studies

  • Analyze and interpret both qualitative and quantitative data

  • Create findings and recommendation reports from user studies

  • Create highlight videos/screenshots

  • Communicate findings and recommendations to stakeholders

  • Coordinate user study logistics (collaborate with participant recruiters, schedule interviews and lab sessions, distribute incentives)

Required Skills

  • B.A./B.S. (completed) or M.A/M.S./Ph.D. (in progress or completed) in Human Factors, HCI, Psychology, Computer Science, Social Science, or other field emphasizing human behavior

  • Excellent interpersonal, communication, and collaboration skills

  • Experience with a range of qualitative research methods and analysis techniques

  • Working knowledge of statistics

  • Familiarity with UserTesting

  • Familiarity with basic graphic and video editing tools

  • Ability to translate research findings into actionable insights for the product team

  • Ability to carefully craft and communicate research findings through the appropriate means

  • Detail-oriented and ability to work fairly independently on a variety of tasks

  • Gets things done: Ability to meet deadlines and deliver high-quality work on schedule

  • Persuasive communication that is grounded in data

Preferred Qualifications

  • 2+ years of relevant work experience, including integrating user research into product design

  • Graduate degree in Human Factors, HCI, Psychology, Computer Science, Social Science, or other field emphasizing human behavior


Client Description:

A giant in the Tech Industry, this company's mission is to organize the world's information and make it universally accessible and useful. This company is committed to continuing to make diversity, equity, and inclusion part of everything they do—from how they build their products to how they build their workforce. Consistently named one of Forbes top employers, this company works hard to attract, retain and progress the best Talent.

A career here gives you the opportunity to be part of something bigger:

  • Expanding Opportunity - Providing people with information, tools and services to help them build knowledge, fuel curiosity, and unlock opportunity.

  • Protecting Users - Keeping billions of people safer online.

  • Including all Voices - Building a world where progress, equitable outcomes, diversity, and inclusion can be realities both inside and outside our workplace.

  • Responding to Crisis - Helping those affected by crisis through products, people and partners.

  • Advancing Sustainability - Unifying practices, partnerships, and products around a single mission — to foster sustainability at scale.

Are you ready to join the journey?

Why work with AQUENT? Check out our awesome benefits:

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.