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UX Writer / UX Content Strategist

San Francisco, CA
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Aquent has an EXCITING opportunity for a UX Writer/UX Content Strategist in San Francsico, CA!


  • 4+ years in UX content strategy, preferably working with E2E product strategy and microcopy – net-new program launches are a definite plus. (Pun intended.)
  • A servant leader mentality.
  • A demonstrated track record working cross-functionally, thinking strategically across the experience and shipping successful in-app experiences in a fast-paced environment.
  • Experience facilitating content review and aligning stakeholders with your sound rationale. You find opportunities to flex to the needs of the program by refining the messaging.
  • An appreciation for systems thinking and a keen eye for information architecture, from both a design and content lens.
  • A positive mindset with a penchant for puzzles. You’re nimble and understand innately what ‘less is more’ means to the user.
  • The ability to produce great work in short timeframes across different touchpoints and platforms and adapt to the ever-changing priorities of the business.
  • The energy and empathy to motivate and support the team and your partners
  • A knack for leading by doing, inspiring, mentoring and contributing to the design org's culture


  • Crafting the strategic vision for the Walmart+ experience by understanding the customer's mental model throughout the journey.
  • Leading UX content strategy for Walmart+ and working well with others.
  • Solving complex problems with curiosity and openness.
  • Collaborating seamlessly and flexibly with cross-functional partners to drive best-in-class thinking from all parts of the organization.
  • Proactively soliciting, leveraging, and sharing design research, competitive insights and relevant metrics/KPIs to help shape the program.
  • Thinking holistically across the Walmart ecosystem of experiences.