Skip navigation

Director of Digital Operations

Charlotte, NC
Apply Now


This is a hybrid role in Charlotte, NY, or Austin.

What You’ll Do:

Support our Financial Services industry by managing one of our strategic partnership relationships.
Core responsibility over the business operations, digital marketing, P&L, and relationship management for our partnership.
Own key communication channels with senior leaders from our partner. This will include cultivating trust, story-telling performance trends, gaining buy-in on new objectives, identifying new workstreams that will grow the partnership.
Grow the partnership through both day-to-day execution and strategic operations. You will be responsible for formulating, implementing, and optimizing growth initiatives for our partnership.
Manage priorities and execution across a team of analysts, creatives and engineers.
Work with senior leadership across Financial Services to identify, analyze, and coordinate new business opportunities.

What We’re Looking For:

At least 4-5 years of leadership experience, with a preference for experience optimizing digital marketing and communicating with external partners.
Experience with in-depth analytics and problem solving with the ability to think strategically and be execution-oriented to drive a fully-integrated digital marketing strategy.
Expertise in creating and driving quantifiable KPIs and leveraging consumer data to find quality customers to acquire, engage, retain and reactivate through various marketing channels.
Desire to work hands-on in a performance based, analytically driven, fast-paced environment.
Strong communication skills with ability to articulate and present your recommended strategy and gain buy-in across a diverse functional team, both internal and external.
Who We Are

Founded in 2000, we are a portfolio of growing digital businesses that bring consumers and brands together through integrated e-commerce, strategic partnerships and many proprietary brands. Headquartered south of Charlotte, NC, we have over 3000 employees in offices across the US, as well as London and Sao Paulo.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.