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Content Strategist

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Sep 30, 2021

McLean, VA

Freelance

Agent: Chris W.

Job #: 173067

Salary: Competitive

Job Description

 

We are currently seeking a Content Strategist to join our team. We are passionate about crafting effective customer conversations and shaping the direction of our user experience by giving content a voice in the design process.  This Role will be onsite starting in November 2021.

What You’ll Do:
You’ll be asked to handle a variety of responsibilities, including:
- Collaboration & Connection

- Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences

- Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience

- Advocating for the customer through human-centered design methods, ensuring our products speak their language

- Championing design-centered approaches grounded in product research and analysis, and always representing the perspective of content strategy

- Working with partners and teams across various geographies

- Embracing and advocating for an experience mindset - this is as important to the work as the results

- Discovery & Delivery

- Working with the research team to understand customer needs and define what information is needed throughout the user experience through usability and empathy studies

- Framing problems, defining insights, and designing new methodologies/practices to serve customer needs

- Creating new content experiences, and guiding others in the process

- Ensuring all content is clear, easy to understand, and written in natural language

- Adhering to compliance requirements using natural language and content standards

- Facilitating and participating in workshops with internal and external stakeholders to align with business needs

- Collaborating with other writers, UX designers, and visual designers to contribute to our internal design system, content strategy community of practice, best practices, and guidelines

Basic Qualifications:
- At least 4 years of experience with journalism, content creation, editorial, or information architecture disciplines

Preferred Qualifications
- Experience with content creation for cross channel experiences

- Comfortable working with a variety of business partners and delivering outcomes

- Familiarity with working in an established design system

 

Client Description:

 

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR

 

 

 

Requirements:

 

 

WHY YOU WANT TO WORK THROUGH AQUENT:

We care about your CAREER GOALS.

  • We offer resume & portfolio review + interview prep. You'll feel set for success!
  • Learn for free: https://thegymnasium.com/
  • Who is AQUENT: www.youtube.com/watch?v=5z-n8nfytuM 
  • Pay it forward: https://aquent.com/rewards/ 

Working with AQUENT gets you access to some pretty cool things, including:

  • Subsidized health, vision and dental benefits
  • Access to Fidelity 401(k) and FSA Program
  • Direct deposit for your weekly paycheck
  • Check our Benefits out.  Up to 85% subsidy

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR

___________________________

Freelancing long-term with Aquent gets you access to some pretty cool things:
- You're paid weekly
- Subsidized health and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)
- Paid Sick Leave for all US and Canada talent
- Access to Fidelity 401(k) with company match
- Access to FSA Program (pre-tax payment toward bus or train passes, etc.)
- Direct deposit for your paycheck
- Access to our Talent Rewards Program (we reward for referrals!)
- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/
- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)Not the job for you? Tell your friends and reap the Rewardshttps://aquent.com/rewards/

Want more details about this and other opportunities?
Meet Chris Woodbridge!