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Content Strategist (McLean, RVA, NY, Chicago, Plano)


Sep 30, 2021

McLean, VA


Job #: 173053

Salary: $100-109

Job Description

Job Description: Content Strategist 

About the Role:

We are currently seeking a Content Strategist to join our team. We are passionate about crafting effective customer conversations and shaping the direction of our user experience by giving content a voice in the design process.

What You’ll Do:
You’ll be asked to handle a variety of responsibilities, including:
- Collaboration & Connection

- Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences

- Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience

- Advocating for the customer through human-centered design methods, ensuring our products speak their language

- Championing design-centered approaches grounded in product research and analysis, and always representing the perspective of content strategy

- Working with partners and teams across various geographies

- Embracing and advocating for an experience mindset - this is as important to the work as the results

- Discovery & Delivery

- Working with the research team to understand customer needs and define what information is needed throughout the user experience through usability and empathy studies

- Framing problems, defining insights, and designing new methodologies/practices to serve customer needs

- Creating new content experiences, and guiding others in the process

- Ensuring all content is clear, easy to understand, and written in natural language

- Adhering to compliance requirements using natural language and content standards

- Facilitating and participating in workshops with internal and external stakeholders to align with business needs

- Collaborating with other writers, UX designers, and visual designers to contribute to our internal design system, content strategy community of practice, best practices, and guidelines

Basic Qualifications:
- At least 4 years of experience with journalism, content creation, editorial, or information architecture disciplines

Preferred Qualifications
- Experience with content creation for cross channel experiences

- Comfortable working with a variety of business partners and delivering outcomes

- Familiarity with working in an established design system

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR






We care about your CAREER GOALS.

  • We offer resume & portfolio review + interview prep. You'll feel set for success!
  • Learn for free:
  • Who is AQUENT: 
  • Pay it forward: 

Working with AQUENT gets you access to some pretty cool things, including:

  • Subsidized health, vision and dental benefits
  • Access to Fidelity 401(k) and FSA Program
  • Direct deposit for your weekly paycheck
  • Check our Benefits out.  Up to 85% subsidy