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Digital Messaging Project Manager - Plano, TX


Jun 09, 2020

Plano, TX


Job #: 159047

Salary: Competitive Pay & Awesome Benefits

Job Description

* 12-month contract with a strong potential to extend based on candidates performance

* While initially remote, ultimately, this will ultimately be an onsite role.

Position Overview:

Our client’s Digital Messaging Product team is looking for an individual to support the creation and refinement of new and existing email, SMS, and push notification messages across the enterprise.

This role partners closely with other technology teams, third-party vendors, and business lines to identify new opportunities to enhance customer experience, leverage testing capabilities to drive business goals, and ensure the successful launch of messages to our customers.

This is what you’ll do:

* Manage the implementation of new messages, including email, SMS and push notifications, from initial concepts through delivery

* Work with lined of business partners to finalize intent and obtain necessary process approvals, in addition to coordinating the testing and validation of E2E processes needed to send messages

* Ensure all aspects of risk, compliance, and process controls are well-managed and followed

* Support multiple teams and Lines of Business and projects of various sizes

* Act as the lead for new projects, while engaging and supporting the team to ensure the best solution is developed for each message

* Develop and deliver new messages, including configuration, testing, and launch activities

* Provide clear and concise communication with project team and mid-level management

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR


Basic Qualifications:


At least 2 year of PM experience. Experience with email or web would put you ahead of the pack.

Bachelor’s Degree or military experience

2 year of experience Process management

1 year of experience working with a Technology team

1 year working knowledge of APIs and Cloud technology

Working experience with digital message personalization, message management, and message testing

Preferred Qualifications:

1 Year of HTML/CSS Coding Experience

2 years of experience with a Technology team

2+ years of Digital Experience

2+ Years of Process Management, Operations management & Supplier management Experience

2+ years Agile Environment Experience

Master’s Degree in Business, Computer Sciences, or Business Administration (MBA), PMP, Product Management, or Six Sigma Certifications