Perks: 33 days holiday pro-rata + meals and more..
Duration: 6 - months FTC + extension
Location: Central London
As a Technical Solutions Consultant you will be working closely with internal engineering teams and external partners/clients.
This role involves to interface with app developers of the Android developer community and Google’s key partners.
Troubleshoot, escalate and respond to product support requests filed by Google’s partners
Provide superior technical support and build successful long term relationships with both internal and external clients
Help to specify a technical workflow to optimize Android apps for the Google Assistant, scale the process and eventually fully automate the flow
Develop training materials and documentation
Communicate effectively with engineering and other technical groups to enhance products and resolve customer issues
Implement, troubleshoot, and support our internal development tools and other Internet-based applications
Analyse support data to identify trends and communicate actionable insights to product stakeholders and business development teams.
BA/BS degree in Computer Science or a related technical subject, or equivalent practical experience
Experience to develop, test and deploy Android apps.
Experience working with and managing external partners
Excellent problem solving, analytical and troubleshooting skills
Project management skills, attention to detail and drive to automate and scale workflows
Familiarity with Unix/Linux operating systems/commands and data analysis via SQL
Ability to speak and write fluently in French, German, Spanish, Italian or Russian in addition to English
Demonstrated ability to adapt your message to the technical level of the audience and comfort presenting technical materials to groups of any size and background
Our Client is a multinational technology company, specialising in Internet-related services and products; including online advertising technologies, search engine, cloud computing, software, and hardware. The state of the art offices in Central London are conveniently located with quirky interior, fancy add ons (restaurant, gym , terraces, kitchens and fun break out spaces). Offering great free facilities to employees and contractors alike. The atmosphere is relaxed with a diverse and innovative culture. Opportunities for growth and progression and networking with like-minded people across the business and beyond.