Support regional training events within EMEA, working with in-market event agencies to source venues, catering, AV and any other resources needed for the event.
Building out invites, sharing enrollment links and managing RSVP numbers.
Placing material orders, working with Trade Operations team and local customs to ensure all material is delivered on time for events.
Working with EMEA Business Education Partners to execute events, from set-up to on-the-ground support, to data analysis of survey & attendance feedback.
Setting up Certification Events, including testing software & internet bandwidth, setting up laptops and proctoring.
Presenting the introduction to Certification Events, taking attendees through a step by step presentation to get them set-up for the Certification.
Maintain the EMEA training calendar, adding and updating training dates
Maintaining and updating the global delivery team's training data document
Prepare printing materials for training events, working alongside the Program Manager to ensure the printed materials are localized for the correct market, the most updated versions & translations are being used and the global folder is always updated.
PO and invoice management
Managing online help-desk, responding to user queries relating to the platform.
Minimum of 30% travel across Europe to support Certification Events
Skills: Minimum Qualifications / Skills
Experience in all round event management or training coordination (pre-event planning through to on-the-ground support)
Problem solving / works well under pressure
Attention to detail and ability to manage multiple events at multiple stages of planning at once
English language fluency (reading and writing)
Preferred Qualifications / Skills
Technical training (IT equipment)
Second language preferred
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