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Design Program Manager (UX / Product Team)


Oct 28, 2019

San Francisco, CA


Agent: Rachel S.

Job #: 153647

Salary: DOE

Job Description

Our rideshare client is seeking a Design Program Manager to provide coverage for their Safety and Support Product Design team.

This role is 6 months, 40 hours/week, onsite in San Francisco.

You’ll be an advocate for the Product Design team and the design process.


  • Understand the core features and product inside out, and work with the team to help set design goals, trajectory, and roadmap
  • Shape, drive and document processes and tools for effective team workflows and collaboration
  • Support and elevate the quality of the design work
  • Work directly with a multidisciplinary team of 12-13 designers and researchers
  • Collaborate, communicate, and negotiate with product managers, engineers and stakeholders at all levels across the organization
  • Own and drive the design project lifecycle from strategic planning, scheduling, requirements gathering, design reviews, delivery and implementation to launch
  • Scope and define projects strategically with cross functional partners and design team
  • Lead weekly, monthly, and quarterly planning and prioritization with cross functional teams, balancing multiple inputs and needs
  • Provide up to date visibility into current projects, team utilization, project health and priorities
  • Participate in and facilitate design reviews, prep, and post-mortems
  • Collaborate with producer team and design leads with resourcing and team allocation
  • Manage deliverables in an accurate and timely fashion

Experience & Skills:

  • 5-7+ years of experience working in relevant design industry - product design and/or consultancies
  • Must have experience working on UX/Product/User Research teams. This is not a creative/marketing team!
  • Strong skills in Google Suite
  • Awareness of product design tools such as Figma and Sketch
  • Proven ability to manage workflows, project plans and ship high quality product design
  • A ‘big picture’ approach in helping establish, support, and engage teams, while still managing the details
  • Great communication skills, written and verbal, with a diverse group of stakeholders
  • Attention to detail with borderline obsessive organizational skills
  • Relevant understanding and appreciation of current product design processes and systems
  • Comfortable with ambiguity and malleable workflows
  • Strong conflict resolution and negotiation skills
  • Resilience and equanimity in dealing with change, challenges and adversity
  • Proactive in seeking opportunities to improve and expand team, personal skills and experience

Want more details about this and other opportunities?
Meet Rachel Spivey!