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Programmes Lead - Insights & Learning (Sales, Support, Marketing)

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Oct 23, 2019

Central London

Freelance

Agent: Samuel B.

Job #: 153451

Salary: PAYE / Hourly rate / Excellent Bens&More

Job Description

Programmes Lead  - Insights & Learning (Sales, Support, Marketing)

Our Global Tech Giant is looking for a Program Lead within their Consumer Insights and learning Division that is responsible for our state-of-the-art, face-to-face marketing education programmes.

The ideal candidate will be responsible for continuously improving and updating clear and concise materials for one of our labs to our growing pool of external facilitators and partners,

Responsibilities:

  • Function as Thought Leader for your area of expertise within the team, and liaise with global specialist teams on cutting-edge technologies.
  • Monitor industry trends, product development and feature changes, and incorporate into programme material.
  • Maintain, update and optimise the division's workshop materials (presentation decks, workbooks, worksheets, communication pieces, etc.) as required.
  • Translate workshop materials into more scalable learning formats (e.g. workshops-in-a-box and e-learning) in collaboration with our Blended Learning Designer.
  • Collect and implement feedback from clients, facilitators and the company on programme content.
  • Communicate programme content changes with clarity, confidence and charisma in our regular quarterly briefing calls to facilitators.
  • Support the Engagement Content Lead in orchestrating internal and external messaging through a set of communication channels (e.g. via email).


You will have

  • 4-5 years experience within marketing  
  • Experience in a customer-facing role for large marketing organizations (Sales, Support, Consulting, etc.)
  • Proven track record in working in a fast-paced digital marketing environment
  • Experience in creating compelling and concise face to face learning materials, ideally with a background in Learning Design
  • Experience in project management (demonstrated attention to detail, ability to hit objectives & timelines)


What would be good to have?

  • Experience consulting with clients on marketing / digital transformation, particularly around the challenges that come with creating a seamless customer experience across multiple channels and devices
  • Knowledge about methods and technologies that enable mobile UX, cross device and cross channel measurement, and targeting. 
  • Experience developing scalable learning materials (e.g. virtual and e-learning)
  • Experience in partner management & event management

If this fantastic opportunity sounds like you, then please get in touch. 

Client Description:

Our Client is a multinational technology company, specialising in Internet-related services and products; including online advertising technologies, search engine, cloud computing, software, and hardware. The state of the art offices in Central London are conveniently located with quirky interior, fancy add ons (restaurant, gym , terraces, kitchens and fun break out spaces). Offering great free facilities to employees and contractors alike. The atmosphere is relaxed with a diverse and innovative culture. Opportunities for growth and progression and networking with like-minded people across the business and beyond.