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Digital Director


Oct 11, 2019

San Diego, CA 92101


Agent: Joshua H.

Job #: 153077

Salary: DOE

Job Description

The Digital Director is responsible for managing and advancing the digital department in order to deliver best-in-class digital experiences to clients. The Digital Director is responsible for: project scoping, project planning, client interaction, resource planning and management, estimating, workflow management, risk mitigation, delivery management, and employee performance reviews. Equally important is a passion for technology and the ability to help drive creative solutions within the digital space.

This person could also currently have the title or have held the title, Director of Development. 

Roles and Responsibilities

  • Active development of the department to ensure the agency is making significant advances to stay ahead of the latest UI design trends, web development technologies, animation techniques, and user experience
  • Manage a team of producers, designers, and developers meet scope, timeline, and quality on a plethora of digital projects
  • Conduct employee performance reviews, create employee development plans, and provide employee performance information to C-level management
  • Project manage many digital website projects at once from start to finish
  • Hands-on involvement in gathering and documentation of business requirements, pre-planning meetings to assess project scope, agency resources, and proper capabilities alignment
  • Plan timelines and resources, and manage team execution in collaboration with agency peers to ensure project completion on time, on quality and on budget.
  • Clear, concise, and accurate communication to clients throughout the project lifecycle
  • Develop, drive, and revise timelines, assign resources, manage approvals and deliverables
  • Manage agency internal resources (Strategy, UX, Design, Copy, Development, QA), external resources (production partners, third party vendors), and contribute ongoing digital insights to ensure digital solutions meet client expectations and agency quality standards
  • Prepare project status reports, prioritized hot communications, setup and lead internal meetings, capture internal meeting minutes and next steps, and update all stakeholders as required
  • Facilitate stand-up status meetings
  • Skillfully move an idea from concept to production by assessing high-level scopes and ballparks with limited information
  • Understand and communicate client business needs to the internal team
  • Build, develop, and grow business relationships vital to the success of the engagement
  • Delegate tasks and responsibilities to team members
  • Enforce project schedules ensuring deadlines and launch dates are met
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Effectively prioritize project deliverables and assignments
  • Track, prioritize, manage, and report issues related to a given project
  • Budget tracking and reconciliation reporting
  • Ability to create sophisticated sitemaps, use cases, and wireframes

Qualities and Qualifications

  • Bachelor’s degree
  • 5+ years of experience in a similar role (ideally in an agency setting)
  • Proven success in the strategy, planning, and implementation of client-facing projects
  • A hands-on background in web development processes and platforms
  • Strong problem solving and decision-making ability
  • Excellent oral, written, and presentation communication skills
  • Be a skilled, creative, confident presenter, and negotiator
  • Willingness to travel on occasion for client meetings, trade shows and/or conferences
  • Stress-tolerant, quick thinking, and accurate
  • Must be extremely organized, detail-oriented and capable of self-managing and multi-tasking in a fast-paced, demanding environment
  • Highly honed team management and client account management skills
  • Hands-on experience creating wireframes, prototypes, storyboards, user flows, etc.
  • Experience using tools such as Photoshop, Sketch, InVision and industry standard PM platforms
  • Understanding of basic front-end languages: HTML5, CSS3 Javascript
  • Must have a great bedside manner

Want more details about this and other opportunities?
Meet Joshua Henry!