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Project Manager (UX research team)


Sep 11, 2019

Central London


Agent: Shana H.

Job #: 151892

Salary: up to £107k plus all meals, bonus, hols.

Job Description

10 month FTC to start

up to £107k plus all meals, bonus eligible and half day of paid holidy per week


The Research team is seeking an experienced project or program manager to lead the efforts in developing a customer panel. The Panel Project Manager will work closely with the Researchers and Research Managers to understand the participant recruitment needs of the team and devise a proposal for a customer panel. Upon approval, the Workplace Panel Project Manager will be responsible for executing the set up and operational planning for the customer panel. 

This is a contract position based in the London office. 

Role & Responsibilities: 

The Workplace Panel Project Manager's responsibilities will include, but are not limited to, the following: 

Work with members of the UX Research Team to understand and prioritize panel participant requirements. 
Devise a strategy for developing Workplace customer panel complete with vendor evaluations and budget timelines. 
Own the panel vendor relationship, including ensuring deliverables are executed in a timely manner. 
Develop operational plan for ongoing support and usage of the customer panel. 
Independently and proactively coordinate with Research stakeholders to ensure follow-through and proper communication. 
Build relationships with internal partner teams to gain cross-functional support for Workplace Research panel across Partnerships, Product Marketing, and Client Management teams. 
Ensure all privacy and compliance standards are 
Conduct all work in a professional and courteous manner, and positively represent the company at all times. 
Minimum Requirements: 

7+ yrs in a Project Manager or Program Manger role, managing complex, strategic projects 
Experience recruiting participants and/or building user panels for UX Research or Market Research functions 
Clear and effective written & verbal communication skills 
Demonstrated ability to work with and influence cross-functional stakeholders to achieve results 
Excellent organization skills, with the ability to multi-task and juggle multiple competing priorities in a fast-paced environment 
Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results to leadership in a highly organized manner 
Undergraduate degree 
Undergraduate degree 
English Read Write Speak 

Client Description:

The B2B Solution of the largest Social Media Company in the world



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