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Digital Senior Account Manager OR Social Media Manager

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Aug 14, 2019

15 mins from North London

Permanent

Agent: Claire B.

Job #: 150966

Salary: £39,500

Job Description

This exciting opportunity has arise at a leading production agency, you will be working on a global retail account. 

As part of the Client Services Department, you will play a central role in the business and are pivotal to the smooth running of the account(s). You will be required to have a thorough understanding of all areas of the business and be responsible for managing projects from brief to final delivery on time and budget. You will be client focused and require good communication, organisation and time management skills to manage both your clients and internal departments, while always focusing on quality, process and profitability. 

Responsibilities: 
 Day to day contact for agency/ client stakeholders and internal departments 
 Coordination between Project/ Transcreation Management, client and agencies 
 Respond to information requests from the Senior Account Manager or Account Directors s 
 Work closely with internal stakeholders e.g. Digital, paid media, SEO and PPC
 Handle all aspects of client campaigns from planning through to delivery 
 Demonstrate clear understanding of the brand 
 Highlight and escalate quality control issues 
 Distribute contact reports and agendas 
 Manage agreed budgets and administration 
 Prepare accurate cost estimates against the Rate Card for AD approval 
 Assist with financial reporting and smooth running of the finance function 

Qualifications: 
 Support the AD in supplying client management information and reporting 
 Experience of working in a social media and digital production role essential 
 High level of IT literacy, including usage of spreadsheets 
 Strong numeracy skills 
 Prioritisation, time management and attention to detail 
 Resilience and ability to work under pressure 
 Fluent oral and written English essential, other languages desirable 
 Strong interpersonal skills 
 Highly organised, detail oriented, customer focused, proactive and possess excellent 
communication skills with a clear understanding of international brand challenges 
 Experience managing and servicing international accounts in 5+ markets with multiple stakeholders desirable 

The Package: 
 25 days holiday 
 Half day leave on your Birthday 
 Life Assurance – four times annual salary 
 Pension Scheme (Company contribution matched up to 5%) 
 Employee Assistance Programme 
 Travel Season Ticket Loan 
 Gym Discounts 
 Mortgage Advice 

If this sounds like an exciting position then please apply.

*Due to the high volume of responses, if you have not received an email in 48 hours please take it that you have unfortunately not been successful.

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