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Client Services Executive

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Jun 13, 2019

San Francisco

Permanent

Agent: Brittany J.

Job #: 148742

Job Description

What you will be doing:

  • Grow client accounts; act as the key liaison between the company and the client
  • Develop and manage a strategic account management plan that establishes multi-threaded relationships, identified and mitigates threats, develops opportunities and raises our strategic role within the client’s business model
  • Intimately understand the client objectives and brand
  • Develop and maintain effective key client relationships
  • Articulate and hold the full-range of client leaders’ concerns and acts as a client partner
  • Facilitate Execute proper customer contracts and agreements
  • Assure proper collections by review and reconciliation
  • Develop, coordinate, and implement strategic digital initiatives
  • Benchmark state-of-the-art practices and influence profit and service improvements
  • Direct the client and team towards the best solutions
  • Understand the scope of programs as defined by the business requirements and budget process
  • Participate in key planning milestones and act as a guide to the design and development teams from initiation through execution and completion
  • Expand business each quarter

What you will need to bring to the table:

  • BA/BS degree or equivalent consulting agency experience preferred
  • 7+ years of client service, digital sales, or account management experience
  • Excellent verbal and written communication skills
  • Excellent listening, presentation skills, negotiation skills preferred
  • Ability to manage multiple projects and attention to detail a must
  • Deliver client-focused solutions based on client goals

 

Client Description:

I am currently working with an award winning agency that focuses on providing best-in-class solutions for their clients. Their areas of expertise are in strategy, design, engineering, analytics, and marketing. You will be the key liasion between managing the company and client relationships and making sure projects are executed to fit your client's needs. If this sounds like an opporutnity you can not pass on, don't hesistate, APPLY! 

Want more details about this and other opportunities?
Meet Brittany Jones!