Our innovative Financial technology client based in Menlo Park are looking for a passionate individual to lead the user research activities. You will plan, execute and analyze user research to understand user’s context and needs and translate findings into artifacts such as personas, journeys, tasks analyses, etc., to communicate their findings in business consumable ways. If the below qualifications sound like you and you are looking to work for an exciting company, then apply now!
At least 3 years or equivalent combination of education and experience successfully applying customer-centered design
Design and conduct user studies related to HCI (human computer interaction), hardware, and software
Design experiments to verify hypotheses.
Collect and analyze data from user studies.
Write scripts and software programs to sequence the user study
Communicate results to stakeholders and write research reports.
Recruit participants, set up hardware, test human participants, and collect surveys.
Infer results and formulate new ideas with the team. Rapidly mockup test conditions and run pilot test of use cases.
Experience planning, developing and conducting User Research and Testing
Knowledge of user interface design, usability evaluation techniques, perception, cognition, and experimental design
Must have strong written and verbal English communication skills
Knowledge of user interface design, usability evaluation techniques, perception, cognition, task analysis, experimental design and statistics
Mobile and web application design experience across various platforms (iOS, Android, Windows) including demonstrating an understanding of responsive web design
Obsessed with the relentless pursuit of UX perfection
Demonstrate proficiency with Axure RP, Sketch or other wireframe tools
Represent the needs of customers and their end users, gathered via various research methodologies from discovery through design validation techniques.
Plan, lead, facilitate, analyze and report on various research initiatives.
Communicate your findings through artifacts such as personas, journeys, task analyses, etc. as needed at all levels of the organization.
Collaborate on feature definition and user story creation as needed.
Work collaboratively inside a cross-functional team, effectively integrating your research into the product definition and design phases.
Should be comfortable with architectural design tasks such as user flows, information architecture definition, wireframing, etc. with the aim of communicating design opportunities to the broader Design and Business units.
Support design validation and/or iteration through iterative usability testing
Validate design direction through participatory design, early concept testing, formative and summative usability testing
What we would love to see from you before or during an interview:
An inspiring portfolio representing the process you follow to build Insanely Great Experiences
Demonstration of any accessible projects you have built