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UX Researcher (SF)*


Apr 10, 2019

San Francisco


Agent: Jenn M.

Job #: 146378

Salary: DOE

Job Description

Our Client, a company helping the world’s farmers sustainably increase their productivity with digital tools, is looking for a UX Researcher to join their highly collaborative team.  In this role, you’ll contribute to solving one of the most important issues facing the world: how to feed an ever growing population with a finite amount of farming land.


Profound Meaning in Your Work:

If you are looking for meaning and impact by solving a problem which will affect generations to come — our client needs your passion and grit, as they have only begun to scratch the surface of how we can use Science, Technology and Design to modernize farming.


Your Seat at the Table:

Design has a clear seat at the table and shares the responsibility for product planning, execution and success. You’ll be looked to as an expert in your field who will help drive UX research in service of the customer and the business.


Your Impact:

● Represent Climate to our farmer and retailer customers in a professional manner consistent with our brand: in-person, email and telephone calls

● Select and use appropriate research methods and tools based on research needs and goals

● Partner with Design and Product to identify and prioritize research needs and outcomes

● Coordinate the logistics of executing user research studies

● Moderate 1:1 and group panels

● Manage customer recruitment based on data metrics and track participation and incentive allocation

● Document, compile, synthesize and communicate research findings and actionable recommendations to help inform decision making

● Execute unmoderated card sorts, tree tests and usability studies with UserZoom

● Participate in competitive analysis and heuristic studies

● Self starter who can work independently as needed and collaborate within project teams

● Travel to customer sites and other events, primarily in the Midwest (travel 20% of the year approx.)

● Collaborate with UX designers, content strategists, product managers, engineers and data scientists

● Solicit feedback and contribute constructively to design reviews

● Create a strong design point of view, backed up by personal expertise, design rationale, customer data and industry trends


Core qualifications:

● 5+ years experience in UX or user research for digital products, including web and mobile

● Ability to balance and synthesize quantitative data and qualitative feedback

● Ability to frame, organize and communicate your work and help others understand how it fits into the design process, including non-designers

● Understanding and awareness of the user experience

● Bachelor’s degree in Research, Human-Computer Interaction Design or other relevant field

● Link to an online portfolio with work samples


Preferred qualifications:

● Advocate for UX research and an interest in teaching others how to use research

● Experience using the Google product suite

● Endlessly curious

● Detail oriented

● Customer-centric point of view

● Tenacious about solving problems and seeing projects through to the end

● An appreciation for the craft of Design

● Ability to speak about your work with measured passion and data

● Energy amplifier — things get better when you enter the room

● Quick and dirty feedback is your oxygen when breathing life into an idea


Want more details about this and other opportunities?
Meet Jenn Margolin!