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PERM: Sr. User Researcher (SF)

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Apr 09, 2019

San Francisco, CA

Permanent

Agent: Gloriane Y.

Job #: 146289

Salary: $150K-$170K, DOE

Job Description

An SF-based unicorn that is going to IPO this year is looking to add a bevy of Senior User Researchers to the team! There is an immediate need for someone to start in May, as well as an additional four openings. This roles will start when the right person(s) is found! 

Responsibilities

  • Develop really strong relationships with product manager & designers, attend team meetings. Make sure they are getting a sense of what kinds of challenges the team is facing today, think about what they’ll work on down the road. 
  • Make clear plans about the research they plan on conducting. Create a research roadmap for the quarter and anticipate needs further out.
  • Identify projects that are the best use of their time. Craft clear research plans using the team’s process to lay out different phases of research (e.g. in-depth interviews, surveys, concept testing, usability testing - able to demonstrate facility with various methods and justify methods they’re choosing, justify sampling method (i.e., who are the right people to talk to and why), and independently execute the projects end to end). 
  • Meet with stakeholders to get buy in on in study materials, working with the designer and making sure the prototype is in line with what needs to be covered in sessions. 
  • Conduct the interviews, synthesize the data, write the report, deliver the report to stakeholders. 
  • Work with data science to contextualize findings or inform study design, make strong recommendations that will inform the direction of the product and business strategy.

MUST HAVES:

  • 4 years of experience in user research in a product org. A stronger candidates will hve 5-6-7 years of experience. Ideally worked at more than 1 company; diversity of experience is important for a researcher.

Want more details about this and other opportunities?
Meet Gloriane Yi!