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Client Services Lead

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Oct 16, 2018

Atlanta, GA

Temp To Perm

Agent: Landon C.

Job #: 139535

Salary: up to $42.50/hr

Job Description

Dedicated and driven, the Client Services Lead provides both strategic and tactical leadership across our engagements, while keeping up-to-date on daily project activities. We need someone who’s able to identify a client’s business needs and work with both the client and creative teams to understand, define and build effective and innovative solutions that generate measurable results. An ideal candidate is the kind of person who will know what you want — and what you need—before you do. They can take on the point of view of both our clients and our internal teams, and they know exactly how to express those perspectives, concerns and requirements to the other side. They must be prepared to be as much of a leader as they are a communicator and mentor.

RESPONSIBILITIES:

  • Experience in a client services organization, preferably on projects with top-tier consulting firms or interactive agencies (including web, mobile, video, brand and strategic consulting projects).
  • Ability to manage long-term, multimillion dollar engagements with multiple project tracks and teams.
  • A sharp mind, a good memory and an attention to detail are absolutely key.
  • Comfort interacting with clients of all levels and industry backgrounds, from the CEO to administrative support staff.
  • They need to know intuitively how to best facilitate the relationship between Huge and our clients in any given situation.
  • Strong understanding of web development technologies and design lifecycle.
  • They should understand the work we do — and the new things we can be doing — as well as they understand our clients.
  • Ability to manage and set client expectations.
  • The Engagement Director combines client needs and our own awesome abilities to figure out the best way to produce winning work.

EXPERIENCE:

  • 2-4 years of account or planning experience in integrated campaign strategy, agency experience a plus.
  • Experience within the Employer Brand space or direct involvement within an internally-focused brand is a massive plus.
  • Dynamic and passionate in teams and with clients and a proven ability to work successfully with creative.
  • Stay current on users, industry trends, best practices and digital communications with an eye towards ST client base.
  • Ability to manage multiple tasks concurrently in a deadline-driven process.
  • Strong presentation, verbal and written skills as well as proven ability to develop well-written documents and presentations.

Want more details about this and other opportunities?
Meet Landon Campbell!