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Senior IT Infrastructure Technician

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Oct 15, 2018

Reading, Berkshire

Permanent

Agent: Samuel B.

Job #: 139448

Salary: £40k per annum

Job Description

 

Overview

Our client is a successful not-for profit organisation who are looking to recruit a Senior Infrastructure technician to join their infrastructure team at their Berkshire offices. The ideal candidate will lead project work, supporting the business and technical requirements. This will include researching, evaluating, selecting, acquiring and installing and configure systems hardware and software.

This is a key role within the organisational Infrastructure team in which you will lead on project work stream teams, plan and delivery of operational initiatives and support all infrastructure technicians on a daily basis.

 

You will be responsible for:

 

  • Supporting the Lead Infrastructure Technician and the rest of the Infrastructure Team.

  • Planning and delivering operational initiatives and project work streams affecting the organisation and will knowledge share  and support to all Infrastructure Technicians on a day to day basis

  • Developing and leading the IT strategy, systems, processes and procedures across the programme of works.

  • Ensuring the organisation’s infrastructure is fit for purpose, meets customer expectations and service level agreements by proactive monitoring and maintenance of organisation’s infrastructure.

  • Offering technical advice to the Lead Infrastructure Technician and the rest of the Infrastructure Team.

  • Lead on existing project work which would involve planning and delivery of operational initiatives.

  • Support all infrastructure technicians on a daily basis. 

  • Communicate with 3rd party suppliers, Information System teams and other internal departments. 

  • Plan and deliver operational initiatives and project work streams affecting the organisation and will knowledge share  and support to all Infrastructure Technicians on a daily basis.

  • Troubleshooting of both new and escalated issues and ownership through to resolution. 

 

You will have;

 

  • Previous experience working within an IT infrastructure environment.

  • Degree in an IT related field or relevant experience.

  • Good communications skills: Ability to explain complex technical jargon to non-technical individuals. 

  • Experience of managing small scale infrastructure initiatives and leading infrastructure work streams within large scale business focussed projects.

  • Proven troubleshooting and project implementation skills within the area of Microsoft technologies and Network technologies.

  • Good knowledge of security: VPN, Firewall, Anti-spam and other infrastructure monitoring tools.

  • Proven troubleshooting and project implementation skills within networking technologies including: Cisco Routing and Swtiching  technologies, Wireless, WAN and LAN technologies.

  • Troubleshooting in Microsoft technologies including: MS Server, MS Exchange and Office 365, MS SCCM, MS SCOM, LYNC/SfB , Active Directory, Virtualisation 

  • Knowledge of security: VPN, Firewall, Anti-spam, Web browsing.MS Server 2012/2008

 

Does this sound like the ideal opportunity for you? Please apply. We'll love to hear from you.

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