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Director of User Experience


Oct 08, 2018

New York,


Agent: Vincent S.

Job #: 139156

Salary: 140-180k

Job Description

The User Experience Leader must be a change agent within the organization, responsible for reshaping the experience with integration across a product suite of programmatic, graphical desktop, web-based and mobile interfaces. The candidate should demonstrate a deep passion for solving big complex problems with elegant solutions and a solid track record of conceiving and delivering extraordinary experiences.  This position requires the capabilities to conduct stakeholder interviews, website reviews, content inventories and consumer research (via consumer definition, usability testing, tree testing, etc.). Through user-centered design and design-thinking methods, they identify design priorities, work through challenging user experience scenarios, define interaction requirements and align them to short and long-term releases.



  • Lead a creative team of IA, UX, visual, and motion designers as well as UX researchers and brand designers
  • Create the vision for developing, communicating and implementing the user experience design for multiple products across platforms; follow through with the processes and tactics to implement the vision
  • Lead, Inspire, Mentor and Develop others on the Design team
  • Conduct and build in-house capabilities for user research, to test and validate design concepts with end users
  • Expert in the design craft. Proficient in conducting design workshops and requirements gathering.
  • Expert in ecommerce systems, interaction models and user centered design.
  • Expert in content architecture, content strategy, marketing and brand building.
  • Analyze user interface problems and lead your team in creating on-brand design solutions that meet measurable business goals and requirements



  • Proven experience designing UX experiences
  • 10-15+ years of website design experience.
  • Proficient in professional services, client engagement and team management.
  • Proficient in online retail, B2B, B2C scenarios.
  • Proficient in contemporary web practices including mobile, responsive web design, social, content marketing
  • Expert in the latest wireframe/prototyping software (Sketch, Marvel).
  • Expert in the execution of usability research software and services.
  • Peripheral knowledge of contemporary web technologies including HTML, CSS, JavaScript, Responsive Frameworks, SVG, Web Accessibility.
  • Working knowledge of ecommerce design and platforms (preferably Demandware, Magento and Hybris)
  • An online or digital portfolio demonstrating breadth and depth in UX and visual design, conceptual thinking, and creative problem solving across platforms.
  • Help the design team with planning, prioritizing, and overseeing initiatives; manage projects; ensure that all designs are executed on time and at the highest quality levels; manage and scope team initiatives, set priorities, and direct the team to ensure timely delivery.
  • Regularly present the team’s work to senior managers and executives for review and feedback
  • Instills confidence, dependability and leadership among clients and team.
  • Proactive in the management of team utilization
  • Luxury, Fashion Brand experience a plus






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