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Sr. Program Manager


Sep 12, 2018

San Jose, CA


Agent: Kristi V.

Job #: 137923

Salary: Depends on experience

Job Description

Our agency client is looking for a Senior Program Manager with agency experience to join their team of account managers, a tight knit group of program managers, and a director of delivery, and work on 2 client accounts with an account manager. This role is covering a maternity leave so is 6 months, potential to extend, onsite in San Jose. The Sr. Program Manager will manage the planning and execution of complex multi-disciplinary projects and programs, delivering on time, on budget and to the highest quality standards. Your ability to successfully guide clients and the internal team through the project lifecycle will be your key success metric. You will also need to use your working knowledge of JIRA, Smartsheet, G-Suite and other project management tools to keep everything and everyone organized.


  • Develop and execute accurate and thorough project plans including scope, timelines, budgets, and staffing; revise as appropriate to meet changing needs and requirements
  • Produce and maintain project documentation including schedules, meeting notes, status reports, client feedback and approval documents
  • Effectively lead/manage internal and client meetings
  • Maintain budget, schedule and quality controls
  • Determine/monitor resource requirements/issues
  • Proactively managing client expectations throughout production life cycle
  • Provide clear, consistent, timely verbal and written client and internal communication
  • Mitigate conflict and promote collaboration
  • Manage project/program P&L


Must Haves:​

  • Agency Experience
  • This team uses JIRA, Box, Google Suite, and Slack. Some knowledge of project management software preferred
  • Ability to understand the client and client needs thoroughly 
  • Comfortable being client-facing, on client phone calls, client meetings, etc.
  • Entrepreneurial 
  • Can drive process even within ambiguity
  • Ability to build consensus

Want more details about this and other opportunities?
Meet Kristi Vo!