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Senior Content Specialist


Sep 11, 2018

Miami, FL


Agent: Brad E.

Job #: 137879

Salary: $33 to $45/hour, DOE

Job Description

Develop content delivery plans against the app release schedule 
Develop an editorial calendar in partnership with shoreside and ship operations partners to anticipate and plan for future content needs 
Contribute to content management across digital channels 
Participate in content aggregation, creation, and production in the content management system (CMS) 
Maintain content governance documentation and process for routine QA 
Work with the Digital Managers to govern the quality and types of content 
Assist with troubleshooting content issues 
Maintain content creation guidance and content workflow documents to assist with creation and maintenance of high quality content in the application 
Create and publish engaging content in partnership with the copy team 
Liaise with copy writers to ensure brand consistency 
Analyze app traffic and users engagement metrics to inform new content ideas 
Identify gaps in our content and opportunities for new types of engaging and helpful content 
Routinely review app content for completeness and accuracy of information in partnership with the onboard Digital Managers 
Assist in the Digital Manager onboarding exercises 
Perform end-to-end content testing in app and resolution in partnership with the content team and other Internal Program teams 
Work with Product teams to understand future impacts to content processes and content management system functionality 
Champion content optimization opportunities 

Minimum 5 years in a digital strategy, product analyst or content production role 
Bachelor’s degree required, preferably in Journalism, Marketing, or other relevant field 
Significant experience in managing the strategy and development of content for digital channels 
Hands on experience with content management systems 
Excellent writing skills in English 
Attention to detail 
Strong project management skills 
Effective communicator 
Good organizational and time-management skills

Client Description:

Well known hospitality company.

Want more details about this and other opportunities?
Meet Brad Eaton!