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Account Executive / Manager

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Apr 24, 2018

Brentwood - Shenfield

Permanent

Agent: Davin P.

Job #: 131962

Salary: £26k

Job Description

Account Manager - Based in Brentwood - Nearest station Shenfield

Salary: £26k

Act as an interface between the client and assigned accounts, developing a one-to-one relationship with clients and partners, providing total client support and service and deliver best advice. Liaise with the relevant Project Management team to ensure all client requirements are met and all information is available. Work autonomously but provide support to the Senior Account Manager on projects as required.

Key Accountabilities:

  • Work within a large client services team to provide professional, knowledgeable and proactive service to our clients
  • Develop a long-term relationship with key clients and stakeholders, by personal contact, face to face meetings, regular status calls, web ex, etc.
  • Complete client related Admin such as, contact reports, status reports, timing and briefing documents in a timely manner 
  • Present creative work and proposals to clients ensuring timely delivery against the project milestones
  • Write project briefs clearly with all required information.
  • Open job numbers, provide client estimates and support the financial aspects of the job
  • Work closely with the all areas of the operational teams - Project Management, CGI, Retouching, Digital to ensure a seamless client experience
  • Work with internal teams to develop work that is on brief and can be delivered on time and on schedule
  • Ensure that any issues potentially impacting project delivery are raised with your line management at an early stage
  • Seek out and develop additional project opportunities
  • Gain a full and detailed understanding of Burrows processes and tools to provide best advice to our clients and help manage their expectations for delivery of projects
  • Proactively work with stakeholders both client and agency side (face to face and conference calls/web ex) building a successful rapport delivering two way communications
  • Complete financial admin related to jobs/projects – PFA, PO’s, chasing clients for approval of estimates, signing off invoices and chasing debts
  • Ability to manage projects autonomously as and when required and provide support to the Senior Account Manager as required
  • Seek out and develop additional project opportunities
  • Be commercially aware of the environment in which we are operating
  • Seek to add value to our clients through insights/suggestions that can make the way we work more efficient
  • Ensure personal admin is completed – timesheets, holiday requests, absence request, expenses etc.

Other:

  • Carry out any reasonable duties as identified by your line manager or team leader
  • Positively represent us to our customers and suppliers
  • Ensure compliance with all contractual employment obligations
  • Ensure compliance with our ISO standards
  • Fully participate in the company's performance management and development programmes
  • Maximise own ability to produce quality work, on time, and to brief, utilising best skills and available technology
  • Work in accordance with the company's Human Resources policies and procedures
  • Ensure compliance with health and safety requirements.

 

Want more details about this and other Brentwood - Shenfield opportunities? Meet Davin Pattni!

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