We are in need of an Admissions Officer for a long standing client of ours. You will be working with a private school system that is internationally based. This role works in tandem with the marketing and communications departments. You will be helping parents and students to get a good sense of the school and complete their enrollment plan. This role does have a sales component to it and you will have Admissions department numbers and metrics.
There is a lot of opportunity and growth within in the role and company. They are a global school system and you have the opportunity of growth.
Some things that are required:
Guide parents and students through the admissions process, making the experience positive, straightforward and engaging throughout.
Build an understanding of each family’s needs and interests throughout the Parent Experience Journey.
Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step.
Ensure that the school’s brand and core messages are integrated throughout the Purchase process.
Support the Admissions Manager throughout the re-enrolment process to optimize the retention of existing students and families.
Ensure the school’s admissions processes adhere to any group policies and local market regulations.
Manage data capture and lead management through iSAMs currently and our CRM system when this launches.
Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.
Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.
If you have a warm personality and have been in luxury customer service, please send me a current resume! firstname.lastname@example.org