Our agency client is searching for a UX Director of Strategy to join their team on a temporary to permanent basis. This position is not a design position, but is focused on strategizing UX concepts for their client base, while leading UX strategy initiatives, teams, and working with key stakeholders of the agencies clients. If you have experience leading UX strategy for a large, mid-level or start-up institution, this could be a perfect position for you.
Some of the particulars of this position include
Design personas, customer journeys, concept models and experience maps.
Primary research plans, findings and recommendations, as well as related materials (e.g. quant survey development, recruitment screener, discussion guides, journals, diaries).
Customer experience roadmaps and strategy recommendations.
Measurement strategies, learning plans and program evaluations.