Operations Analyst

Overview

We are looking for an Analyst to lead and manage strategic programs that positively impact our employees and customers. Responsible for collaborating with cross-functional business partners to analyze data, design solutions, build processes, and support programs.

Retail Operations creates the tools and programs that empower our teams to provide, one of a kind. We do this by obsessing over the employee and customer experiences, and driving a global strategy that sets the bar for us and our channel partners.

The People Planning Strategies and Programs team designs implements and supports workforce management solutions globally. We collaborate with partners across the Company to develop Retail programs, enabling teams and customers to receive a world-class experience! 

Role and Responsibilities

• Build new and reimagine existing workforce management strategies and solutions to positively impact employee and customer experiences

• Analyze data related to workforce management and business operations to improve processes and experiences

• Build and deliver time-sensitive analyses to influence strategy and execution

• Craft innovative solutions and strategies by combining data and intuition

• Work with global partners to build solutions for global problems

• Manage initiatives throughout the project lifecycle, from inception to completion

• Drive implementation, measure execution, and iterate with field and operations teams

• Lead with collaboration, inclusion, and the ability to take others on the journey

• Identify, communicate, and foster innovative ideas through partnership

• Provide initiative-based support and subject matter expertise on the store perspective

Key Qualifications

• Strong data analysis skills with the ability to quickly identify trends and root causes and transition analysis into actionable projects

• Strong Excel modeling skills; must be able to work with sophisticated formulas and macros

• Fluency in SQL for data access, manipulation, and validation

• Passion for data visualization and information design (proficiency in Tableau preferred)

• Consistent track record in prioritizing, planning, and implementing strategies

• Operate at both strategic and tactical levels and move quickly between the two

• Capable of clearly communicating complex analyses to a non-technical audience, including extensive experience presenting to leadership groups

• 5+ years of experience as Data Analyst 

Education

BA/BS or equivalent experience

Additional requirements

• Experience and management principles involved in strategy, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources preferred

• Project management experience 

 

The target hiring compensation range for this role is $75 to $80/HR. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

 

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.